APIs
Let applications initiate work and exchange information. Use APIs to retrieve data and carry out actions in connected systems.
APIs, MCP & CHANNELS
Make your existing systems work better together.
Your team should not have to be the connection between applications. Use APIs, MCP and channels to bring work in, coordinate actions and return the outcome.
- 01Receive
- 02Connect
- 03Act
- 04Record
One case Context · Decisions · Ownership · History
CAPABILITIES
More ways into the same execution.
MCP in both directions
Cention can use external MCP tools and expose its own tools through MCP. Connect tool-based interactions to workflows and cases.
Business-system connectors
Coordinate information and actions across order systems, CRMs, booking platforms and other business applications.
Communication channels
Email, chat, voice, SMS, social and video give people familiar ways to start or participate in work.
Context across boundaries
Keep the purpose of a request and its execution history together as it moves between tools and people.
An architecture that can evolve
Change models, extend integrations and adapt workflows while retaining a common place for execution and accountability.
A connection should help complete the work.
Data moving between two systems is one step. The workflow determines what follows, while the case keeps the context and the outcome.
See how the case keeps work together →FROM COMPLEXITY TO PROGRESS
What would you take off your team’s plate?
Bring one process to your demo. We’ll map the manual steps, show where Cention can do the work and identify where your people add the most value.