Simple, Transparent Pricing
No lock-in, no contracts, cancel anytime. Choose a plan that fits your operation.
Let’s find the right starting point for your workflow.
For teams getting started with Cention.
For growing teams with more complex operations.
Usage-Based Pricing
Pay only for what you use with our automation pricing
Automated Resolved Contacts
Only pay for contacts that are automatically resolved by AI agents. No charges for manual agent interactions or unresolved contacts.
Optional Add-ons
Enhance your plan with additional capabilities
Enterprise
Custom solutions for large organisations with advanced requirements.
- Custom AI agent development
- Dedicated infrastructure
- 24/7 premium support
- Custom SLA
Frequently Asked Questions
Can I switch plans anytime?
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately and billing is prorated.
How does usage-based pricing work?
You pay $0.70 for each contact that is automatically resolved by our AI agents. This is charged monthly based on actual usage. Manual agent interactions and unresolved contacts are not charged.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) and can arrange invoicing for Enterprise customers.
What if I'm not satisfied?
We offer a 30-day money-back guarantee. If you're not happy, simply cancel and we'll refund your payment — no questions asked.
How do I cancel my subscription?
You can cancel anytime from your account settings. There are no cancellation fees or long-term contracts.
Ready to get started?
Bring a workflow to your demo. We’ll help you find the right plan and the right starting point.