Package Plans

Explore our channels and features of package plans. Let’s get started with our omnichannel for all in features and channels.

Monthly

Yearly

20% Discount

Communicate Plan

For 1 Channel

$59

Monthly / Per User

Omnichannel Plan

All in Channel

$95

Monthly / Per User

Communicate Plan

For 1 Channel

$49

Monthly / Per User

Omnichannel Plan

All in Channel

$79

Monthly / Per User

Communicate Plan

Omnichannel Plan

1 Channel

All In

Industry-leading Errand handling

Industry-leading Errand handling

Email, voice, SMS, live chat, Messaging and Social media support

Email, voice, SMS, live chat, Messaging and Social media support

Widgets – SINGLE

Widgets – MULTIPLE

Easy-to-set up automations & workflows

Easy-to-set up automations & workflows

Unlimited Collaboration

Unlimited Collaboration

Reporting and analytics – PREBUILT

Reporting and analytics – PREBUILT  and CUSTOM

Data and file storage – STANDARD

Data and file storage -LARGE

Robust APIs – STANDARD RATE LIMIT

Robust APIs – HIGH RATE LIMIT

Online support from the Cention team

Phone support 24/7

Onboarding and adoption guidance

Customer success manager

AI-powered knowledgebase(s)

Conversation routing based on agent skill(s)

1 Conversational Bot up to 500 Conversations

AI-powered automated answers up to 50

Add-on Features and Channels

Get additional features and channels for better experience.

ADD-ON

MONTHLY PRICE

YEARLY PRICE

Conversational Bot

$500/2500 Conversations

$500/2500 Conversations

Recording (Voice & Video)

$4 Monthly / Per User

$3 Monthly / Per User

Co-browsing

$4 Monthly / Per User

$3 Monthly / Per User

Screen sharing

$4 Monthly / Per User

$3 Monthly / Per User

Exports

$299 / Monthly

$299 / Monthly

Custom Reports

$299 / Monthly

$299 / Monthly

Exports

$299 / Monthly

$299 / Monthly

SMS

Price list per region/use your own

Price list per region/use your own

Automated Answers

Tender

Tender

Translations

$4 Monthly / Per User

$3 Monthly / Per User

Knowledge base

$4 Monthly / Per User

$3 Monthly / Per User

One additional Channel

$12 Monthly / Per User

$10 Monthly / Per User

Get started with us today

We bring together all communication channels into one seamless pure omni-channel software giving your business a full 360° view of all your customer interaction.