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A single platform for all Engagements
Create meaningful relationships on Instagram when you quickly respond to customer DMs, mentions, comments and brand mentions.
Two is better than one
Sync your Instagram and Facebook channel together.
Vibe With Viber
Reach back with Viber and never miss a customer.
Get more personal
Receive, start, transfer and record customer support calls.
The face-to-face today
Start video call and get more personal with your customers.
Monitor and Measure
Support Team performance
Work together as a team
Navigate, assign, re-assign and collaborate with other agents to discuss social posts and messaging.
Centralize all FAQs and sync them with all your messaging and social channels. Your support agents no longer have to look for answers.
Clients are talking
Reputation by association is alright by us.
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The best customer experiences are built with Cention.
you will ever need.
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