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Our Solution
Agents’ lives are easier while ensuring that your customers are happy.

Communication Channels

Channels
Enable interact with multiple customers with single software.

Email
Tool you need to respond effectively to your customers.

Live Chat
Reach more customers and interact with your customers in real-time.

Voice
Provide inbound and outbound powerful phone support.

Direct Messaging
Manage customer requests across all social channels.

SMS
Reach more customers with short message service.

Video Call
Communicate 'face-to-face' virtually through live video interactions.

Top Features

All Top Features
A great contact center leverages all the crucial tools.

Collaboration
Reach more customers with collaboration.
Knowledge Base
Reach more customers with knowledge base.
Chatbot
Reach more customers with chatbot Artificial intelligence.
Pricing
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Gain information on customer support and the contact center world.

Video Library
Understanding Cention through video.

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Learn more about how you can elevate your customer experience.

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All talks about CX and the contact center world.

API Documentation
Containing instructions about how to effectively use and integrate with an API.

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Integrate your contact center with the best of the best.
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We help to elevate your customer experience.

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Trust Center

Artificial Intelligence: Challenges and Expectations

Contact Center and CX Trends 2021

Voice Support

Email Support

Facebook Integration

Messaging and Social Platforms | Omnichannel

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Hälsingegatan 49,
113 31 Stockholm
Sweden.

Menara Worldwide,
198, Jalan Bukit Bintang,
55100, Kuala Lumpur,
Malaysia.

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