Our plans
Explore our channels and features of package plans. Let’s get started with our omnichannel for all in features and channels.
Monthly
Yearly
20% Discount
Communicate Plan
For 1 Channel
$59
Monthly / Per User
- Billed - MONTHLY
- Widgets - SINGLE
- Robust APIs -Â STANDARD RATE limit
- Data and file storage - STANDARD
Omnichannel Plan
All in Channel
$95
Monthly / Per User
- Billed - MONTHLY
- Widgets -Â MULTIPLE
- Robust APIs -Â HIGH RATE limit
- Data and file storage - LARGE
Communicate Plan
For 1 Channel
$49
Monthly / Per User
- Billed - YEARLY
- Widgets - SINGLE
- Robust APIs -Â STANDARD RATE limit
- Data and file storage - STANDARD
Omnichannel Plan
All in Channel
$79
Monthly / Per User
- Billed - YEARLY
- Widgets - MULTIPLE
- Robust APIs -Â HIGH RATE limit
- Data and file storage - LARGE
Communicate Plan
Omnichannel Plan
1 Channel
All In
Industry-leading Errand handling
Industry-leading Errand handling
Email, voice, SMS, live chat, Messaging and Social media support
Email, voice, SMS, live chat, Messaging and Social media support
Widgets – SINGLE
Widgets –Â MULTIPLE
Easy-to-set up automations & workflows
Easy-to-set up automations & workflows
Unlimited Collaboration
Unlimited Collaboration
Reporting and analytics –Â PREBUILT
Reporting and analytics – PREBUILT and CUSTOM
Data and file storage –Â STANDARD
Data and file storage -LARGE
Robust APIs –Â STANDARD RATE LIMIT
Robust APIs –Â HIGH RATE LIMIT
Online support from the Cention team
Phone support 24/7
Onboarding and adoption guidance
Customer success manager
AI-powered knowledgebase(s)
Conversation routing based on agent skill(s)
1 Conversational Bot up to 500 Conversations
AI-powered automated answers up to 50
Add-on Features and Channels
Get additional features and channels for better experience.
ADD-ON
MONTHLY PRICE
YEARLY PRICE
Conversational Bot
$500/2500 Conversations
$500/2500 Conversations
Recording (Voice & Video)
$4 Monthly / Per User
$3 Monthly / Per User
Co-browsing
$4 Monthly / Per User
$3 Monthly / Per User
Screen sharing
$4 Monthly / Per User
$3 Monthly / Per User
Exports
$299 / Monthly
$299 / Monthly
Custom Reports
$299 / Monthly
$299 / Monthly
Automated Answers
Tender
Tender
SMS
Price list per region/use your own
Price list per region/use your own
Knowledge base
$4 Monthly / Per User
$3 Monthly / Per User
Translations
$4 Monthly / Per User
$3 Monthly / Per User
One additional Channel
$12 Monthly / Per User
$10 Monthly / Per User
Get started with us today
We bring together all communication channels into one seamless pure omni-channel software giving your business a full 360° view of all your customer interaction.